ABOUT JOKER KNIFE STORE AUSTRALIA
Joker Knife Store Australia is 100% Australian owned and operated.
We are the Official Distributors for Joker knives, Kappetijn and Ultimate Equipment's M1911 though also stock an ever increasing offering of top quality knife brands including Benchmade, J&V Adventure, Kizlyar, RaptoRazor, Ganzo & Arcos Knives as well as sharpening equipment, like Warthog Sharpeners, and accessories. Additionally, we offer a great range of rifle scopes and accessories for both range shooting and hunting plus an ever increasing selection of outdoor gear to make your experience more enjoyable.
JKS Australia only offers top quality high performance products to users in the military, police, and homeland security as well as sporting, hunting, recreational, kitchen and general outdoors.
JKS Australia brings the benefits of its Technical Expertise combined with many years’ experience in the great outdoors. The Range encompasses only the best performing blades and equipment in their respective categories.
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All sales are final. All items come with full manufacturer’s warranty on any production faults and will be replaced as long as the fault was not due to inappropriate and negligent use of the item. This guarantee is voided (as determined by us) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear or tear that might occur. Using your folding blade or fixed blade knife for any purpose other than cutting or puncturing is considered abuse and may void your warranty.
For products that are handmade, like Kappetijn knives, as opposed to mass production using CNC machinery, you can expect minor variations in the finish of each individual product - some models have a rustic finish and minor variations due to the nature of forging and crafting handmade knives and axes.
This warranty covers replacement of defective (manufacturing faults) products only. If you have a defective item, which you wish to return or exchange, please contact us within 7 business days from the date you receive the shipment. Customer is responsible for shipping charges and insurance on any returned items. We are not responsible for any lost items in the post. We will make a replacement depending on our available stock. Defective items must be returned within 20 days from the day you report the problem. All returns must be intact. Products damaged due to improper or inadequate packaging when returned are not granted warranty coverage. If the replacement is not available, a refund will be issued in the form of the original payment method. The Customer is responsible for all costs associated with all non-defective products returned. If defective situation noticed over 10 business days after delivery, shipping, insurance and handling charges are not refundable.
If you have any questions, please send an email to us at firstname.lastname@example.org or simply call 0422 426 306
EXAMPLES OF NON-WARRANTED ITEMS
Rusted/spotted/stained blades or handles (coated or not), broken or bent knife tips, worn tool components, dull/chipped knife blades, scratched blade/tool coatings, worn/loose Kydex sheaths, sheaths and pouches (if brand new sheaths are determined to be defective they are replaced separately from the knife/tool), and broken/lost thumb studs.